On-Site Enterprise IT Support

Certified technicians at your location within guaranteed response times

24/7/365 On-Site Availability

Comprehensive On-Site Solutions

Our certified technicians handle everything from workstations to data centers

Hardware Support

Device-Level Repair
Response Time
4-Hour Guarantee

Component-level repair and replacement for all enterprise hardware

Coverage Includes
Laptop/desktop repair
Server hardware maintenance
Peripheral diagnostics
Data recovery services
Dell · HP · Lenovo Certified

Network Infrastructure

Cable to Core
Response Time
2-Hour Emergency

Physical layer troubleshooting and installation

Coverage Includes
Structured cabling
Switch/router installation
Wireless site surveys
Fiber optic termination
BICSI Certified Technicians

Software Support

Application to OS
Response Time
Same-Day Resolution

Enterprise software installation, configuration, and troubleshooting

Coverage Includes
Operating system support
Business application setup
Driver installation
License management
Microsoft · Red Hat Certified

Service Coverage Area

Same-day onsite support available in these regions

Metro Area Standard Response Emergency Response After Hours
Yerevan City 2 hours 45 minutes 24/7
Moscow 3 hours 1 hour 24/7

Our Technician Standards

Enterprise-grade expertise you can trust on-site

Certification Requirements

Certification Required Level
CompTIA A+ 100% of technicians
Network+ Tier 2+ technicians
Security+ Security specialists
Microsoft Certified Windows technicians
CCNA Network engineers

Performance Metrics

First Visit Resolution 94%
Customer Satisfaction 98%
On-Time Arrival 96%
Issue Recurrence <5%

Need On-Site Support Now?

Our dispatchers are standing by 24/7 to deploy technicians

Call Emergency Dispatch Schedule Preventive Maintenance
All technicians undergo background checks and drug screening